Historic Window Assessor

We are looking for an Historic Window Assessor!

Position Title: 

Historic Window Assessor

• Do you love old houses and have a desire to steward historic character into the future?
• Do you thrive in environments where you get to teach and solve problems?
• Do you flourish in independent situations and are driven to hit ambitious goals?

Company:

Hayes Window Restoration is the Twin Cities’s leading window restoration and wood storm window company. We tailor each project to balance the maintenance needs of historic windows with the priorities and budgets of our clients. We offer unique and time-tested solutions to help our clients keep their original windows in service to perform beautifully and efficiently. We are a team of solutions-oriented craftspeople who live our values every day.

Position type: 

Full time. Monday-Thursday with half-day Fridays.

This position is for you if you are:

• Trustworthy, honest, respectful, accountable, and reliable 
• Calm, positive, and have a solutions-oriented attitude in all situations 
• A proven communicator and problem-solver when working one-on-one and with teams
• Experienced in historic window restoration, historic architecture, or residential remodeling, or an ability to learn the trade through a thoughtful and thorough onboarding process
• Committed to personal excellence and professional growth
• Adept at critical thinking and problem solving 
• Flexible and adaptable
• Curious, collaborative, passionate, and detail-oriented 
• A lifelong learner who is motivated to continuously learn and grow 
• A steward of your community and committed to giving back and serving others

Description of Duties:

• Conduct residential window assessments by listening to client’s desires for improvements, assessing windows, and sharing options and recommendations for improvements 
• Use problem-solving skills to find solutions to unique deferred maintenance, mechanical, and weatherization issues
• Create an exceptional client experience by educating clients and sharing resources and ideas
• Craft and deliver project proposals to clients on time
• Follow up with clients to answer questions, refine scope of work, and hit sales goals
• Take precise notes and convert project details to proposals and drawings
• Participate in the sales to production hand-off through weekly conversions, production, and scheduling meetings with the office and production teams
• Fully utilize our CRM and other software
• As necessary for complex jobs and to address technical questions, meet on-site with production teams and clients to review scope of work, confirm and update project details
•  Support and maintain a healthy, happy work environment and company culture

Skills and Requirements:

• Applied knowledge of the historic window restoration trade, or ability to learn
• Proven success as a problem-solver and independent producer
• Independent time management and punctuality
• Clean driving record
• Basic computer skills including Google Drive, Microsoft Office, and ability to learn new CRM and other software

Compensation and Benefits:

• Expected starting salary range of $65,000-$70,000 plus bonuses up to $8K annually for hitting sales goals.
• Paid Time Off starting at accrual rate of 3 weeks/year, increasing to 4 weeks/year after first year
• Paid holidays (6 days)
• QSEHRA Health and Dental premium reimbursement (eligible after 90 days)
• Retirement: IRA with company match (eligible after 90 days)
• Work with a great team that understands and values work/life balance

Schedule:

• Monday through Friday 8:00-4:30. Half-days most Fridays.
• Fridays, typically 8:00-noon, are for staff meetings, professional development, and following up with prospective clients.